Last updated: January 2025
All new products sold at BlueVault carry the official Sony India manufacturer warranty. Warranty periods vary by product category: Consoles — 1 year, Controllers — 1 year, Headsets — 1 year, Games — No hardware warranty.
Pre-owned products sold at BlueVault carry a 3-month store warranty covering hardware defects. This warranty does not cover physical damage, water damage, or software issues.
For Sony warranty claims, contact Sony India directly or visit an authorised Sony service centre. For store warranty on pre-owned products, WhatsApp us at +91 77383 79444 with your purchase details.
Physical damage, water/liquid damage, damage from unauthorised modifications or repairs, consumable parts, and cosmetic damage are not covered under warranty.